Fequently Asked Questions
Q: What are your cancellation & refund policies?
A:
Cancellation Policy — If service needs to be canceled please call 614-895-7000 at least 48 hours prior to our crew’s arrival. Travel fees may apply if services are canceled within 48 hours of our crew’s dispatch.
Refund Policy — Customer satisfaction is extremely important to us. If you are displeased with your services, please call 614-895-7000 to discuss the issues.
Q: We just bought a house with no trees or even shrubs in the yard. We want a bigger shade tree, and some smaller ones. We both want fruit or nut trees. And I love birch trees. We have our lot our house is on and a whole additional lot, so we have plenty of space. Can you recommend some types of trees and tell me when is a good time to plant them?
A: Prior to planting any new trees, a complete soil analysis of the site is recommended. Match the plant to the site. Native tree selections are best for large, medium, and smaller ornamental trees. Apple trees need to be selected for proper pollination and disease resistance. There are several cold hardy nut trees available. Regarding Birch trees, in Ohio we do not have cold enough winters to kill Bronze Birch Borer which is an insect that will ultimately kill white bark varieties of Birch trees. If soil tests are good, the best choice for a Birch tree in Ohio is River Birch. Other great choices would be large shade trees: Swamp White Oak, Hackberry, Ginkgo or Sugar Maple. Medium/small trees: black tupelo, Japanese Zelkova, Red bud. Shrubs: spice bush, Korean spice viburnum, Nine bark, oak leaf hydrangea.
Q: How much does it cost to remove a tree?
A: The pricing of tree removal varies greatly. Our Certified Arborists will visit your site and give you a firm price before work begins.
Q: Do you carry the proper insurance for your industry?
A: Yes, we carry a 2 million dollar liability policy and are current with our BWC premiums. Click below to see the proof certificates!
Q: Why should I fertilize my trees?
A: In many urban landscapes, organic plant material is removed (autumn leaves and sticks) annually. Without this organic material, less nutrients are being returned to the soil. Our Organic Fertilizer helps return these nutrients so that your woody plants can thrive.
Q: How long have you been in business?
A: Since 2005!
Q: What do you know about Oak Wilt?